*Please Read Prior to booking reservation or requesting consultation

• Studio Etiquette

  • Love Too Loc Studio service area is reserved for only those guests being serviced.

  • Love Too Loc Studio reserves the right to take photographs/videos of our work for advertisement, documenting and demonstrative purposes. Photos and videos may be used in subsequent years and no monetary considerations shall be paid

  • Love Too Loc Studio reserves the right to refuse service to anyone

• Reservation

  • A valid credit card/debit card is required to secure a reservation for all clients. Some services required a non-refundable deposit at the time of booking.

  • Your card will only be charged at the time of booking IF deposit is required for the service you are booking. Otherwise, your card will only be authorized, NOT CHARGED unless the appointment cancellation policy has been broken.

  • An appointment modification to remove a service is considered a cancellation & also requires 24 hours’ notice. Or you’ll be subject to a cancellation fee.

  • If an appointment is scheduled in person at the studio, you are still liable for cancelling and/or rescheduling that appointment within the cancellation policy.

  • It’s important to come prepared for a reserved appointment keeping in mind the condition your hair need to be. FRESHLY AND THOROUGHLY CLEANED HAIR AND SCALP. This means, hair MUST be, look and smell CLEAN.

• Cancellation

  • Love Too Loc Studio values the time of ALL clients. Therefore, a full 24 hours’ notice of your intent to cancel your appointment in order to accommodate others who wish to be serviced.

  •  No call no shows are subject to pay 100% of the scheduled service.

  • Appointments cancelled in less than 24 hours’ notice is subject to 100% of the scheduled service.

  • Please ensure I have the correct phone number and email address on file so that you can receive appointment reminder.

  • I understand emergencies happen, but it is necessary that I make up for lost time and maintain the business. The policy will apply to all last-minute cancellations including life crisis or any emergencies, etc. It’ll be left to my discretion whether or not to uphold the policy. It’s important to keep the line of communication open for unforeseen weather crisis. I value yours and my own safety.

• Early Arrival

  • If you arrive early for your appointment, sit tight in your car until your appointed time. Unless, I have reached out to you to come in early.

• Payments

  • Cash, Visa, Mastercard, Amex, and Discover cards accepted payment methods. Your Gratuities are appreciated.

  • Credit and Debit card payments are reserved for ALL SERVICES EXCEPT establishments.

• Deposits

  • A non-refundable deposit of $200 is required to book establishments.

  • A non-refundable deposit of 50% of service is required to book all services except establishments.

  • Deposits will go toward final bill.

• Late Arrival

  • Love Too Loc Studio understands that plans may be delayed. However, if you arrive more than 15 minutes late you may be asked to wait, reschedule or abbreviate your appointment in order to honor my next guest’s appointment.

  • If I’m still able to accommodate you, you’ll be assessed an automatic $15 late fee at checkout in addition to your service fee. If I’m unable to accommodate you, and your appointment must be canceled/rescheduled, you are subject to cancellation fees.

  • As long as you arrive within your grace period (10 to 15 mins) there’s no need to notify me ahead of time. No exchange is needed BEFORE the grace period. Should you have to contact me the day of your appointment, you may call. No text message communication.

  • New Clients, I ask that you arrive 10-15 minutes early for your scheduled appointment to allow time for parking and locating the studio for the first time. I’ll still start your appointment as scheduled.

• Refunds

  • Refunds are not offered for services rendered. If you find an issue with your service results, please let me know as soon as possible to allow us to remedy the situation.

• Hair conditions

  • For sanitary reasons hair MUST be freshly shampooed before service. This mean your hair must be shampooed the same day or few hours before your appointment.

  • Guest whose hair is not already freshly shampooed will be forced to reschedule and will be charged for the entirety of the service booked.

  • Hair MUST be, smell, and look cleaned.

  • Overdue, excessive slippage, etc. will make the retightening take longer. This may increase service price. It’s best not to assume the price of your services before it is completed.

  • ​Clients exceeding 30 days from last service with Love Too Loc Studio will need to schedule an assessment consultation prior to booking retightening appointment.

• Consultation

  • Prior to consultation hair must be FRESHLY shampooed, free of any product, style and blow dried. If not, you are subject to the cancellation fee.

  • Establishment consultation fees WILL NOT be applied to services.

  • Your quote given during your establishment consultation is valid for 30 days. Going beyond that will require another consultation.

• Establishment

  • Remainder payment Must be received in full the morning of establishment prior to us getting started in the form of $CASH APP OR CASH ONLY.

  • Rescheduling establishment appointment is not guaranteed. The situation will be assessed and left up to my discretion.

  • Less than 48 hours rescheduling of an establishment appointment will automatically result in the security deposit being forfeited. Guest must pay security deposit again if they wish to continue with the establishment process.

  • Cancelled establishment appointments will result in the security deposit being forfeited.

  • On the day of establishment hair MUST be freshly shampooed, stretched and free of any product (oil, cream, conditioner, etc.). Stretch hair by lightly blow drying it and putting it in large twists or braids.